Privacy Policy
HearAfter, LLC
Effective Date: 9/1/2017
Revision: 1.0
This document governs the privacy policy of our Mobile Application, hereinafter referred to as ‘Mobile App.’ Our privacy policy tells you what Personally Identifiable Information (PII) and Non-personal Information (NPI) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have about your PII. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere in our mobile app.
Topics Covered in Our Privacy Policy
Definitions
Information We Collect
Our Use of Cookies
How Your Information Is Used
Retaining and Destroying Your PII
Updating, Requesting, and Deleting Your PII
Filing a Complaint With Authorities
Revoking Your Consent and Opting Out of Sharing Your Information
Objecting to Processing Your PII
Protecting the Privacy Rights of Third Parties
Do Not Track Settings
Links to Other Websites
Protecting Children’s Privacy
Our Email Policy
Our Security Policy
Use of Your Credit Card
International Data Transfers
Changes to Our Privacy Policy
Definitions
‘Non-personal Information’ (NPI) is information that is in no way personally identifiable to you. ‘Personally Identifiable Information’ (PII) is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your first and last name, physical address, phone number, credit card information, and other related information that you provide to us.
Information We Collect
Generally you control the amount and type of information that you provide to us when using our mobile app. We require you to provide us with certain information to provide you with services and products. If you do not provide us with enough information, we may not be able to process your order. If you register as a user or member to use our mobile app, you must provide PII in order for us to provide you with various features and functionality of our mobile app. We collect your PII in the following ways:
At User and Member Registration
When you register as a user or member, we collect your name, email address, and other information listed.
When Buying Products or Services
If you buy products or services from us, we collect your name, email address, physical address, credit card information, phone number, and other information listed.
Our Use of Cookies
Our mobile app uses cookies. A cookie is a small piece of data or text file downloaded to your mobile device. Cookies may contain text that can be read by a web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely recognizes your mobile device, but it may contain other information as well. By agreeing to accept our use of cookies you are giving us permission to place some or all the cookies described below on your device.
Necessary Cookies
These cookies are necessary for proper functioning of the mobile app such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our mobile app correctly or at all.
These cookies are always on.
Media Cookies
These cookies can be used to improve a mobile apps performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
Performance or Functional Cookies
These cookies collect information about the use of our mobile app such as pages visited, traffic sources, users’ interests, content management, affiliate tracking, and other measurement analyses.
Advertising Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other mobile apps and websites that are related to your interests.
Session cookies
These cookies allow mobile apps to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping cart. Session cookies also permit users to be recognized as they navigate a mobile app so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session, thus are not stored long term.
Persistent cookies
These cookies are stored on a user’s device in between browser sessions which allow the preferences or actions of the user to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ choices and preferences when using a mobile app or to target advertising to them.
We may also use cookies for:
• Identifying the areas of our mobile app that you have visited
• Personalizing content that you see on our mobile app
• Our mobile app analytics
• Remarketing our products or services to you
• Remembering your preferences, settings, and login details
• Targeted advertising and serving ads relevant to your interests
• Affiliate marketing
• Allowing you to post comments
• Allowing you to connect with social networks
Most mobile browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features in our mobile app correctly or at all.
Automatic Information
We automatically receive information from your mobile device. This information includes the IP address that you use to access the Internet, your Internet service provider’s name, browser type, type of mobile device, and operating system. We use all this information to analyze trends among our users to help improve our mobile app.
Paid Features
Our mobile app offers features for which you must pay. If we were to charge you for the use of these paid features, we would need to collect payment source information (such as a credit card) to bill you for using such features.
How Your Information Is Used
We use the information we receive from you to:
• Provide our products and services
• Personalize and customize content
• Make improvements to our mobile app
• Contact you with updates to our mobile app
• Resolve problems and disputes
• Contact you with marketing and advertising
that we believe may be of interest to you.
Sharing information With Affiliates and Other Third Parties
We do not sell or rent your PII to third parties for marketing purposes. However, we may use your non-personal information for data aggregation purposes, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to affiliates and third parties that provide services related to our mobile app such as payment processors, content and software providers, promotional service providers, shipping companies, and other service providers. We also share your information with third parties by using an Application Program Interface “API.” Such third parties may include but are not limited to Facebook.com, Twitter.com, YouTube.com, and Google.com. This sharing of information helps us provide you with a better experience when using our mobile app and services. It also provides us with useful information such as visitor traffic.
Community Discussion Boards
Our mobile app may offer the capability for users to communicate with each other through online community discussion boards. We do not filter or monitor what is posted on such discussion boards. If you choose to post on these discussion boards, you should use care when exposing any (PII) as such information is not protected by our privacy policy nor are we liable should you choose to disclose your PII through such postings.
Legally Required Releases of Information
We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our legal terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other members; (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
Disclosures to Successors
If our business is sold or merges in whole or in part with another business that would become responsible for providing the mobile app to you, we retain the right to transfer your PII to the new business. The new business would retain the right to use your PII according to the terms of this privacy policy as well as to any changes to this privacy policy as instituted by the new business. We also retain the right to transfer your PII if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
Retaining and Destroying Your PII
We retain information we collect from you (including PII) for only as long as we need such information for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.
Updating, Requesting, and Deletion of Your (PII)
You can update your PII using services found in our mobile app. If no such services exist, you can contact us using the contact information found at the top of this policy and we will help you. You have the right to request and access the type of PII we have collected from you that is stored in electronic or paper format by our company. You also have the right to request that we delete any PII which we have about you. If you want access to your PII, are requesting to know what PII we have collected about you, or are requesting that we delete your PII, send us an email with your request to: danny@hearafterllc.com or contact us using our contact information at the top of this policy and we will help you. However, we may keep your PII as needed to enforce our agreements and to comply with any legal obligations.
Filing a Complaint With Authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you have the right to a judicial remedy.
Revoking Your Consent and Opting Out of Sharing Your Information
You have the right to revoke your consent for us to use your PII at any time. You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies, law enforcement departments, or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions that you may choose to enter, or third-party offers which you may choose to accept. If you want to opt out of unaffiliated third-party disclosures or revoke your consent for us to use your PII, send us an email with your request to: danny@hearafterllc.com.
Objecting to Processing Your PII
You have the right to object to the processing of your PII.
Protecting the Privacy Rights of Third Parties
If any content you transmit in our mobile app contains information about third parties, you need to make sure that you have permission to include them in your content. While we are not legally liable for the actions of our members, we will remove any postings about which we are notified that such postings violate the privacy rights of others.
Do Not Track Settings
Some web browsers have settings that enable you to request that our mobile app does not track your movement within our mobile app. Our mobile app does not obey such settings when transmitted to and detected by our mobile app. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
Links to Other Websites
Our mobile app may contain links to other websites. These websites are not under our control and are not subject to our privacy policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your PII.
Protecting Children’s Privacy
Even though our mobile app is not designed for use by anyone under the age of 13 (child), we realize that a child may attempt to access our mobile app. We do not knowingly collect PII from a child under the age of 13. If you are a parent or guardian and believe that your child is using our mobile app, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child under the age of 13 is accessing our mobile app, we will delete the information. You acknowledge that we do not verify the age of our users nor have any liability to do so.
Our Email Policy
You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell or rent your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.
Our Security Policy
We have built our mobile app using industry-standard encryption and authentication tools to protect the security of your PII. When we collect your credit card information through our mobile app, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PII or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our mobile app and to not share it with anyone.
International Data Transfers
Information that we collect from you may be stored and processed in and transferred between any of the countries in which we operate. For European customers and users, your PII may be transferred outside the European Union for us to provide the services and information you request from us. Wherever we transfer, process or store your PII, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with this policy. By using our website or services, you agree to the transfers of your PII described within this section.
Also, PII you post on our website for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.
Changes to Our Privacy Policy
We reserve the right to change this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes in our mobile app so our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PII in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PII in agreement with the privacy policy that was in effect when their information was collected. In all cases, your continued use of our mobile app, services, and products after any change to this privacy policy will constitute your acceptance of such change.
Questions About Our Privacy Policy
If you have any questions about our privacy policy, please contact us by emailing danny@hearafterllc.com.
HearAfter, LLC
San Jose, CA
danny@hearafterllc.com
Copyright © Orion Systems